For a North American glass fabricator, Quantum led an operational turnaround program at one of its highly automated manufacturing plants. Quantum conducted a quick assessment of the operating issues affecting plant performance. Quantum worked closely with the plant team to develop a comprehensive program that addressed all of the operating processes from purchasing to customer service. Quantum led multiple Kaizen events and Root Cause Analysis exercises to identify changes to operating practices, processes and KPIs. Quantum coached the plant team through the implementation, and helped to achieve significant improvements in On Time In Full (OTIF %), reduction in scrap, increase in throughput, setting the plant on the path to improved profitability.